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Customer Service

If you have any difficulty using the site or have any questions regarding an existing order, please contact us at support@sayitframes.co.uk

We are here to help you.

Ordering

Orders need to be completed online and paid through the check out service on the site. As with all personalised products, you need to be sure that the personalised information is accurate as we will produce what you have ordered. Once ordered, you will receive a confirmation of your order. 

Deliveries

Posted first class - usually within 5-7 days. Please allow up to 10 days to receive your frame. We will send your frame by first class post to mainland UK and overseas orders will be sent by standard parcel post.

Returns

We want you to be delighted with your frame. All our frames are carefuly packaged with corner protectors and bubble-wrapped to prevent damage.Very occasionally a frame or glass maybe damaged in transit, in which case we will ask you to return the damaged frame, complete with artwork, and we will send you a replacement.

Payments & Privacy

To view our payments and privacy notice, please click here.

Terms and Conditions

To view our terms and conditions of business, please click here.